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American Business Corporation (ABC) has
created this privacy policy to inform you of the information gathering and
dissemination practices for this Web site, ABC. Because we want to
demonstrate our commitment to your privacy, we have agreed to disclose our
information practices and to notify you of:
- What personally identifiable information of yours is collected from
you through this Web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and
distribution of the information
- The kind of security procedures that are in place to protect against
the loss, misuse or alteration of information under ABC's control
- How you can correct any inaccuracies in the information
If you have questions or concerns
regarding this statement, you should contact our Customer Service
Department by email at customersupport@americanbiz.com or by phone at
1.800.555.1344
.
Your IP address, browser and reference
site domain name are logged every time you visit our site. This data is
used strictly for the analysis of load information and maximizing the
efficiency of our servers. Except as provided in this privacy policy, we
will not share this data with anyone in any way.
"Cookies" are files stored on
your computer's hard drive by your browser. These cookies help us identify
our account holders and optimize their shopping experience. They do not
include any data that will identify you personally. They will, however,
allow you to use some specialized ABC features. Cookies also allow us to
hold selections in your shopping cart when you leave our site without
checking out. Most browsers accept cookies automatically, but allow you to
disable them if you wish.
When you order from ABC, we need your
name, email address, shipping address and credit card number/expiration
date. We use this data to process your order, ship it and send you order
and shipping confirmations via email. Except as provided in this privacy
policy, we will not sell, rent, or give out this data to any other
organization without your consent. (However, we will cooperate fully
should a situation arise where we are required by law or requested by a
law enforcement agency to provide information about a customer.)
We use the purchases you make to
customize our product recommendations. We also track customer traffic
patterns and site usage. Traffic and usage data is used only to improve
our site's design and provide our customers with a fulfilling shopping
experience.
We require your name, address, email
address, telephone number, sports interests and how you heard about us to
open an account for you. We also ask some additional optional questions to
help us better serve you. Except as provided in this privacy policy, this
account data is never shared with anyone in any way without your consent.
(However, we will cooperate fully should a situation arise where we are
required by law or requested by a law enforcement agency to provide
information about a customer.) To correct any account data, simply sign on
and fix the information that is incorrect.
From time to time, we may contact you
about sales, special offers and new site features if you subscribed to one
of our email lists when you opened your ABC account. To customize the
information you want to receive from us, simply sign on and select the
specific information you wish to receive. To cancel our free emails, you
can unclick the "I would like to receive emails about special
promotions" box. You can also respond to any promotional email we
send you, placing "REMOVE" in your subject line to discontinue
email service. You can also send an email to
customersupport@americanbiz.com or call us toll-free at
1.800.555.1344
and inform us that you want to unsubscribe to our email list.
In addition to being able to call our
customer service department (
1.800.555.1344
), you may also email us at customersupport@americanbiz.com. When you
email us, your emails are stored within our system so that we may refer to
previous emails from you as needed so that we may properly address your
questions and concerns. Additionally, through our Live Rep system, you may
chat live with one of our customer service representatives. The chats will
be saved for approximately 24 hours and then removed from our system.
Except as provided in this privacy policy, the information you provide to
our customer service department is not shared with anyone without your
consent.
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Entering contests/sweepstakes
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Whenever we run a contest or
sweepstakes on our site, it will be accompanied with the rules of the
contest/sweepstakes. We will also detail how the information gathered from
you for entry into the contest/sweepstakes will be used. Additionally, we
will post if this information will be shared with anyone, such as a third
party sponsoring or managing the contest/sweepstakes.
We may also contact you with
promotional offers if you have entered one of our contests or sweepstakes.
If you choose not to receive this free service when you enter a contest or
sweepstakes, it will not affect your chances of winning. You can also opt
out of this free service by unclicking the "I would like to receive
emails about special promotions" box in your account information,
replying to any email and placing "REMOVE" in your subject line
or notifying us that you want to unsubscribe to our free email services
via email at customersupport@americanbiz.com or telephone 1.800.555.1344.
You can use this form to give us any
input which we will use to improve our site. The only required data is
your name and email. The rest of the data is optional. We only use this
data to make improvements on our site. Except as provided in this privacy
policy, this data is not shared with anyone in any way.
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Our Third Party Relationships
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We have established several
relationships with third parties vendors to best serve our customers.
·
Affiliates: From time to time we may establish an affiliate
program. An affiliate program allows other Web sites to earn money by
linking customers to our site from theirs. These affiliates can only
access data about the number of transactions and their resulting earnings.
They cannot access our customers' personal data. If you choose to apply to
any of our affiliate programs, we use the data you give us strictly for
conducting business with you. We have entered into certain agreements with
Be Free, Inc. for the purpose of helping to administer the affiliate
programs. Be Free may have access to certain of your information if you
are an affiliate of the web site but is restricted to only use such
information in connection with its administration of the affiliate
programs.
·
Order Fulfillment: Certain vendors of ours may provide
customer order fulfillment and shipping services on our behalf. These
vendors have access only to information needed to accurately fulfill and
ship orders, which are processed through such vendors. These vendors have
agreed to not use any personally identifiable information of customers for
any other purpose.
·
Credit Card Processing: We use Chase Merchant Services
L.L.C. to process credit card orders. We supply them with data for credit
card authorization and fraud detection only and they are restricted from
using the data for any other purposes.
·
Web Site Evaluation: From time to time, we engage certain
third parties to observe, track and report on the behavior of the users of
this Web Site in order to evaluate the performance and features of this
Web Site. These third parties will only have access to information to the
extent necessary and will be required to not use any personal information
for any other purpose.
·
Live Customer Service Help: We use the services of E-Gain to
run our Live Rep™ online customer service. E-Gain does not have access
to any personal customer data.
·
Marketing and Promotions: From time to time, we may engage
certain third parties to assist in the dissemination of marketing and
promotional offers (i.e. e-mails) to those customers who have agreed to
receive such offers. These third parties will only have access to
information to the extent necessary and will be required to not use any
personal information for any other purpose.
Additionally, we may share
non-personal, non-individual statistical information with our marketing
partners, advertisers or other third parties for research purposes. That
is, we will not tell our marketing partners that you purchased a specific
product, but we may tell them how many customers purchased that product.
We use state-of-the-art Secure Socket
Layer (SSL) encryption technology to protect your personal information.
The only time you are required to sign on our site is when you are making
a purchase. On the Checkout page, you will be asked to access your
existing account or create a new one. Existing account holders are
prompted for their ID (your email address) and password. This password is
for your protection. If you don't have your password, there is a link that
reads "Lost your password?" Click on this for instructions on
how to get your password.
Only employees who require personal
information to best serve our customers have access to your personal data.
To ensure only necessary access, this data is password protected. All of
our employees with access to this data are trained on our security policy
and practices when they are hired. Periodically, these employees are given
a refresher course to ensure security of this data. Our site is reviewed
every two years for security.
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Changes to Privacy Policy
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We will notify all customers and
account holders of material policy changes via email as they arise. These
changes will be found on this page.
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Questions about our Policies
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If you have any questions regarding
your privacy or any of our policies, please contact our Customer Service
Department by email at customersupport@americanbiz.com or by phone at
1.800.555.1344
.
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